> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kashfy.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices

> View, download, and manage your Kashfy billing invoices

Kashfy generates an invoice at the end of each billing cycle. The invoice includes your plan subscription fee and any overage charges if your clinic exceeded its monthly booking limit.

## Viewing invoices

Navigate to **Dashboard → Finance** (or **Dashboard → Settings → Billing**) to see your invoice history.

Each invoice shows:

* **Billing period** — the month the invoice covers
* **Plan fee** — your base subscription cost
* **Overage charges** — additional bookings beyond your plan's included quota
* **Total amount** in EGP
* **Status** — Paid, Pending, or Overdue

## Invoice status

| Status      | Meaning                                |
| ----------- | -------------------------------------- |
| **Pending** | Invoice generated, payment not yet due |
| **Paid**    | Payment received successfully          |
| **Overdue** | Payment was due but not received       |

## Overdue invoices

If an invoice becomes overdue, Kashfy will:

1. Send you a notification via the dashboard and email
2. Display an overdue banner on your dashboard
3. Potentially suspend your clinic's AI agent until the balance is settled

<Warning>
  If your clinic's AI is suspended due to an overdue invoice, patients will no longer receive responses via WhatsApp or the widget. Settling the overdue invoice restores service immediately.
</Warning>

## Downloading invoices

To download an invoice as a PDF:

1. Go to **Dashboard → Finance**
2. Find the invoice in the list
3. Click **Download** next to the invoice

## Invoice breakdown

Each invoice line item shows:

* Base plan fee for the month
* Number of included bookings in your plan
* Number of bookings used (if over the limit)
* Overage fee per extra booking × number of extra bookings
* Total due

## Questions about an invoice

If you believe an invoice is incorrect, contact [support@kashfy.site](mailto:support@kashfy.site) with your invoice number and the issue. The Kashfy team reviews billing disputes manually.

<CardGroup cols={2}>
  <Card title="Plans" icon="layers" href="/billing/plans">
    Review your plan's included bookings and limits.
  </Card>

  <Card title="Payments" icon="credit-card" href="/billing/payments">
    Pay an overdue invoice or update your payment method.
  </Card>
</CardGroup>