> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kashfy.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments

> Pay your Kashfy invoices and manage your payment method

Kashfy uses **Kashier** as its payment gateway, supporting Egyptian debit and credit cards. All transactions are in **Egyptian Pounds (EGP)**.

## Paying an invoice

When an invoice is due, you can pay it directly from the dashboard:

<Steps>
  <Step title="Go to Finance">
    Navigate to **Dashboard → Finance** and find the invoice with a **Pending** or **Overdue** status.
  </Step>

  <Step title="Click Pay">
    Click the **Pay Now** button next to the invoice.
  </Step>

  <Step title="Enter payment details">
    You'll be redirected to the Kashier payment page. Enter your card details (card number, expiry, CVV).
  </Step>

  <Step title="Confirm payment">
    After successful payment, the invoice status updates to **Paid** and a receipt is available to download.
  </Step>
</Steps>

## Supported payment methods

| Method                                 | Supported                           |
| -------------------------------------- | ----------------------------------- |
| Egyptian debit cards (Visa/Mastercard) | Yes                                 |
| Egyptian credit cards                  | Yes                                 |
| International cards                    | Varies by bank                      |
| Cash / bank transfer                   | Not supported through the dashboard |

<Info>
  If you need to pay by bank transfer, contact [support@kashfy.site](mailto:support@kashfy.site) to arrange a manual payment.
</Info>

## Payment security

All payments are processed through **Kashier**, a PCI-compliant Egyptian payment gateway. Kashfy does not store your card details — they are handled entirely by Kashier's secure infrastructure.

## Failed payments

If a payment fails (declined card, insufficient funds, network issue):

1. The invoice remains in **Pending** or **Overdue** status
2. You'll see an error message from Kashier explaining the reason
3. Retry with the same or a different card

Common reasons for failure:

* Incorrect card details
* Card not enabled for online payments (contact your bank to enable)
* Insufficient balance
* 3D Secure authentication not completed

## Subscription auto-renewal

Subscriptions renew automatically at the end of each billing cycle. You will receive an email notification before the renewal date.

If auto-renewal fails (e.g., card declined), the invoice moves to **Overdue** and you will need to pay manually from the dashboard.

## Cancelling your subscription

To cancel your Kashfy subscription:

1. Go to **Dashboard → Settings → Subscription**
2. Click **Cancel Subscription**

Your clinic will remain active until the end of the current billing period. After that, the account moves to a read-only state — you can view past data but the AI agent will stop responding.

<Warning>
  Cancelling your subscription does not delete your data. Your clinic profile, appointments, and conversation history remain accessible. If you reactivate later, everything will be as you left it.
</Warning>

<CardGroup cols={2}>
  <Card title="Invoices" icon="file-text" href="/billing/invoices">
    View and download billing invoices.
  </Card>

  <Card title="Plans" icon="layers" href="/billing/plans">
    Review your current plan and booking quota.
  </Card>
</CardGroup>