> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kashfy.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> What Kashfy is, how it works, and who it is for

## What is Kashfy?

Kashfy is an AI-powered clinic receptionist that automates appointment booking through WhatsApp and your website — operating 24/7 without any manual effort from your staff.

Patients message your clinic's WhatsApp number in natural **Egyptian Arabic dialect**, and Kashfy's AI agent responds like a trained receptionist: answering questions, checking doctor availability, and confirming bookings in real time.

## How it works

<Steps>
  <Step title="Patient sends a message">
    A patient messages your clinic's WhatsApp number (or the widget on your website) in Arabic.
  </Step>

  <Step title="AI understands the intent">
    Kashfy's AI agent — powered by Google Gemini — understands what the patient wants: book an appointment, ask about a doctor, inquire about fees, or cancel a booking.
  </Step>

  <Step title="AI checks availability">
    The agent looks up the requested doctor's live schedule, finds available slots, and proposes options to the patient.
  </Step>

  <Step title="Booking confirmed automatically">
    Once the patient confirms, the appointment is created instantly in your dashboard without any staff involvement.
  </Step>

  <Step title="Reminders sent automatically">
    The day before the appointment, Kashfy automatically sends the patient a WhatsApp reminder.
  </Step>
</Steps>

## Who is Kashfy for?

Kashfy is built for Egyptian clinics and healthcare practices that want to:

* **Stop missing patient inquiries** that arrive outside working hours
* **Reduce receptionist workload** by automating repetitive booking conversations
* **Serve patients in their language** — Egyptian Arabic dialect, not formal Modern Standard Arabic
* **Manage multiple doctors** under one clinic without complex scheduling tools

Whether you run a single-doctor dermatology clinic or a multi-specialty center with several branches, Kashfy adapts to your structure.

## Key capabilities

<AccordionGroup>
  <Accordion icon="robot" title="AI that speaks Egyptian Arabic">
    The AI is tuned specifically for Egyptian Arabic dialect (عامية مصرية), not formal Arabic. Patients can write casually and the AI understands naturally.
  </Accordion>

  <Accordion icon="message" title="WhatsApp as the booking channel">
    No app downloads required. Patients use WhatsApp — the app they already have on their phones.
  </Accordion>

  <Accordion icon="browser" title="Website widget">
    A floating chat bubble you can embed on any website with a single script tag. It opens a booking conversation right on your site.
  </Accordion>

  <Accordion icon="calendar" title="Real-time availability">
    The AI only offers slots that are genuinely open. It checks live doctor schedules and never double-books.
  </Accordion>

  <Accordion icon="book" title="Knowledge base">
    Upload PDFs (price lists, service descriptions, doctor bios) and the AI will answer patient questions from them.
  </Accordion>

  <Accordion icon="users" title="Multi-doctor & multi-branch">
    Add multiple doctors with independent schedules. If you have more than one location, each branch has its own setup.
  </Accordion>

  <Accordion icon="bell" title="Automatic reminders">
    Kashfy sends WhatsApp appointment reminders the day before, reducing no-shows without any staff effort.
  </Accordion>
</AccordionGroup>

## What Kashfy does not do

* Kashfy is **not a clinic management system** (EHR/EMR). It does not store medical records, prescriptions, or clinical notes.
* Kashfy does **not handle payments** on behalf of patients. Fee collection happens at the clinic as normal.
* The AI handles **booking conversations only** — it does not provide medical advice.

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="/quickstart">
    Go live in 10 minutes.
  </Card>

  <Card title="Clinic Setup" icon="building" href="/getting-started/clinic-setup">
    Configure your clinic profile in detail.
  </Card>
</CardGroup>