> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kashfy.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Website Widget

> Add an AI-powered booking chat to your clinic website with a single script tag

The Kashfy widget is a floating chat button that sits in the corner of your clinic website. When patients click it, a booking conversation opens right on the page — powered by the same AI agent that handles your WhatsApp.

## What the widget looks like

The widget appears as a small floating button (bottom-right by default) with the Kashfy chat icon. When clicked, it opens a chat panel:

* **Desktop:** Opens as a 360×560px floating panel
* **Mobile:** Opens full screen for easy thumb navigation

The chat panel is fully responsive and supports both Arabic (RTL) and English (LTR) layouts, switching automatically based on the patient's language.

## What patients can do in the widget

Everything the WhatsApp AI agent can do:

* Book an appointment with any available doctor
* Check available time slots
* Ask about fees and services
* Get the clinic's address
* Cancel an existing booking (if they have a booking reference)

## How patients are identified

Patients using the widget are tracked by a **session key** (a browser cookie). This means:

* The AI remembers the conversation context within the same browser session
* If a patient returns on the same device and browser, the AI may remember previous interactions
* No login or account is required for patients

## Widget vs. WhatsApp

| Feature                | WhatsApp         | Widget                |
| ---------------------- | ---------------- | --------------------- |
| Patient identification | Phone number     | Browser session       |
| Conversation history   | Full, persistent | Per session           |
| Availability           | 24/7             | 24/7                  |
| Reminder messages      | Yes (day before) | No                    |
| Setup required         | QR code scan     | Script tag on website |

<Tip>
  Offer both channels. Many patients prefer WhatsApp — it's on their phone. But the widget is great for capturing patients browsing your website who haven't yet saved your number.
</Tip>

<CardGroup cols={2}>
  <Card title="Install the Widget" icon="code" href="/widget/installation">
    Add the widget to your website in minutes.
  </Card>

  <Card title="WhatsApp Setup" icon="message" href="/ai-agent/whatsapp-setup">
    Connect WhatsApp for the primary booking channel.
  </Card>
</CardGroup>