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Stay up to date with the latest improvements to Kashfy. Major updates are listed here with a summary of what changed and why.

August 2025

AI agent improvements

  • Improved understanding of Egyptian dialect edge cases in appointment booking conversations
  • Better handling of multi-doctor requests (“بكرة في دكتورة نساء؟”)
  • Faster response time for availability queries

Dashboard

  • New date range filter on the Appointments page
  • Appointment status updates now reflected in real time without page refresh
  • Improved mobile layout for the doctor schedule view

July 2025

Knowledge base

  • Knowledge base documents now indexed faster after upload (under 30 seconds for most PDFs)
  • Improved accuracy when the AI references uploaded PDFs in conversations

Billing

  • Overage charges are now itemized separately on invoices
  • New payment retry flow for failed card transactions

Widget

  • Widget chat panel now adapts correctly to RTL (Arabic) and LTR (English) in a single session
  • Reduced widget JavaScript bundle size by 40% for faster page load on clinic websites

June 2025

WhatsApp

  • Improved session stability — connections now persist longer without requiring re-linking
  • New “WhatsApp disconnected” notification to alert your team when the session drops

AI agent

  • Added support for multi-branch availability queries (“فين الفرع اللي فيه دكتور كذا؟”)
  • The AI can now handle cancellation requests more reliably even when patients give vague references to their booking

Team

  • Branch assignment for team members now works correctly for employees with multiple branch access

Roadmap

See what’s coming next.

Support

Report issues or suggest improvements.