Invoices

Kashfy generates an invoice at the end of each billing cycle. The invoice includes your plan subscription fee and any overage charges if your clinic exceeded its monthly booking limit.

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Viewing invoices

Navigate to Dashboard → Finance (or Dashboard → Settings → Billing) to see your invoice history. Each invoice shows:

• Billing period — the month the invoice covers
• Plan fee — your base subscription cost
• Overage charges — additional bookings beyond your plan’s included quota
• Total amount in EGP
• Status — Paid, Pending, or Overdue

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Invoice status

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Overdue invoices

If an invoice becomes overdue, Kashfy will:

1. Send you a notification via the dashboard and email
2. Display an overdue banner on your dashboard
3. Potentially suspend your clinic’s AI agent until the balance is settled

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Downloading invoices

To download an invoice as a PDF:

1. Go to Dashboard → Finance
2. Find the invoice in the list
3. Click Download next to the invoice

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Invoice breakdown

Each invoice line item shows:

• Base plan fee for the month
• Number of included bookings in your plan
• Number of bookings used (if over the limit)
• Overage fee per extra booking × number of extra bookings
• Total due

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Questions about an invoice

If you believe an invoice is incorrect, contact support@kashfy.site with your invoice number and the issue. The Kashfy team reviews billing disputes manually.