Intake queue

The intake queue is where every walk-in for the lab shows up. Each row is a patient with their tests, total, and current stage. Navigate to Dashboard → Lab → Intake queue.

​

Adding an intake manually

Click New intake to open the form and fill in:

• Patient name (required)
• Patient phone - used to send the result on WhatsApp later
• Tests - the tests being run today, comma-separated or free-text
• Total (EGP) - the price the patient is paying; pulled from the catalogue when you pick from the menu
• Notes - anything the technician needs to remember (fasting status, prior visit, etc.)

​

The status cycle

Tap the status pill on any row to advance it. Each intake moves through five stages: Statuses only move forward. If you make a mistake, delete the intake and create a new one.

​

QR arrivals

If your branch has a printed QR sticker at the counter, patients who scan it are added to this queue automatically with the arrived status - you don’t need to type anything in. The intake card shows a small QR badge so you can tell scanned arrivals apart from manually-added ones.

​

Multi-branch clinics

If your clinic has more than one branch, the intake queue is scoped to the branch you’re currently viewing. Switch branches from the branch picker in the top bar to see another location’s queue.