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Kashfy supports multiple team members per clinic so your staff can collaborate on appointment management, patient follow-ups, and dashboard administration — each with appropriate access based on their role.

Inviting a team member

Navigate to Dashboard → Settings → Team and click Invite Member:
1

Enter their email address

Type the email address of the person you want to invite. They’ll receive an invitation link via email.
2

Assign a role

Select the role that matches their responsibilities. See Roles & Permissions for a breakdown of what each role can do.
3

Assign to a branch (optional)

If you have multiple branches and this staff member works at a specific location, assign them to that branch. Branch-assigned members see only the appointments and data for their location.
4

Send invitation

Click Send Invite. The invited person receives an email with a link to create their account and join your clinic.
Team members do not need a separate Kashfy account before being invited — the invitation creates their account automatically.

Managing existing members

From Dashboard → Settings → Team, you can see all current members and their roles. For each member you can:
  • Change their role — promote or restrict access
  • Change their branch assignment — reassign to a different location
  • Remove them — revoke their access to the clinic

Pending invitations

If an invited member has not yet accepted, they appear as Pending in the team list. You can resend or cancel pending invitations from the same screen.

Removing a member

To remove a team member’s access:
  1. Go to Dashboard → Settings → Team
  2. Find the member in the list
  3. Click Remove
They will immediately lose access to the dashboard. Their past actions (appointments created, notes added) remain in the system.

Clinic owner

The clinic Owner is the account that created the clinic. The owner has full access to all settings, billing, and team management. There can only be one owner per clinic.
Ownership transfer is not currently supported through the dashboard. Contact support@kashfy.site if you need to transfer clinic ownership.

Roles & Permissions

Understand what each role can and cannot access.

Settings

Manage other clinic settings.