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Kashfy can notify your team when important things happen — a new appointment is booked, a patient cancels, or an invoice is overdue. Configure notifications from Dashboard → Settings → Notifications.

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Notification channels

Receive notifications directly in your browser, even when the Kashfy dashboard tab is not in focus.To enable, click Allow when the browser prompts for notification permission. If you previously denied the permission, you’ll need to re-enable it in your browser settings.Push notifications are per device — each team member enables them on their own device.
Receive a WhatsApp message on a designated number when key events occur. This is separate from your clinic’s patient-facing WhatsApp number.Set a notification phone number in the notifications settings to receive these alerts.

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Notification events

Configure which events trigger a notification:
Enable the WhatsApp disconnected notification so you can quickly re-link your WhatsApp if the session drops — minimizing downtime for your patients.

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Per-member notification preferences

Each team member can set their own notification preferences from Dashboard → Settings → Personal. For example, doctors may only want notifications for their own appointments, while owners may want all events.

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Appointment reminders (outbound)

Kashfy automatically sends WhatsApp reminder messages to patients the day before their appointment. This is configured separately and is not a notification to your team — it’s a patient-facing feature. See AI Agent for details on automatic patient reminders.

Personal Settings

Update your personal account preferences.

WhatsApp Setup

Manage your WhatsApp connection.